Who is a manager? What does a manager do and how? Managing a team isn’t smooth sailing always.
For example, just think you manage a team of 10-15 employees. Are they all the same? Do they all have the same performance? The answer is NO. People are different and they do things differently. As managers, we have to choose different strategies to manage them. We need to know how to treat their difference to make them feel comfortable around the workplace and perform well in their job.
So, as managers what can we do?
1. Understand and Identify Employees
This is very important. Without knowing who the person is we don’t know how to manage the person. Am I not right? You have employees who think differently, who want to do things differently; there are some, they don’t like to listen to others and, you, get to manage all of them. unless you understand each employee, you won’t understand how to manage him/her.
So, how do you understand your employees? Let me point out some ways of how to identify your employees’ inner person and understand them.
2. Learn to Listen to Your Employees
Sometimes as managers we fail to listen to our employees, we most of the time, think, ‘we are right’. That’s not true. People are different and people have different ideas. They might have effective ideas on how to make things work more efficiently in their field of expertise that we might have never thought of. Therefore, listening helps to identify the inner talents of your team members.
3. Be a Friend to Your Employees
Okay, let me ask you a question, do you like commands or friendly requests from your manager when working? For me, if I get commands from my manager I’ll feel down, I prefer a friendly manner. So do you think others will prefer commands? Nope. Always be friendly towards your employees and wear a smile always. Trust me, smiling helps in achieving many things. Try it! Do you crack jokes at work with employees? I do. That’s fun. This is a way you can get open to your employees and they are open to you as well. It makes easier for you to understand your employees and vice versa.
4. Hold Regular Meetings
There are many uses of having regular team meetings.
One is to check on everyone to see whether they are doing well and also discuss individual monthly targets of every employee to keep the whole team in the loop. As a manager you get a chance to speak to every member at the same time; discuss any issues if there’s any. Tell everyone how the business is going and share the upcoming targets and plans of the company; they need to know these to uplift their motivation.
Also, allow every employee to talk, go around the table. Ask them if there’s anything they would like to change, ask any ideas if they have any. Employees like this concept, make them feel special. Tell them how hard they work and appreciate their effort. This is something some managers don’t do but is important.
As managers, we have to keep in mind that, people are different and think differently. Sometimes, we have things to learn from our employees and we have to be grateful for that. Always appreciate the effort they put into the business. Tell them how valuable they are. Be a friendly team player, not a commander. Be the manager everyone likes to work with.
5. Roll Up Your Sleeves When Necessary
Do you? When needed, you have to roll up your sleeves and be a team player. Only good team players can be good managers. Isn’t that right? Some days could be rough and challenging at work. Not just for you, but others might feel challenging too. Help your colleagues and your employees at times like that. Some managers think, “The team will help each other, I’m the manager, I don’t need to do what they do; Ahh, I don’t get paid to that job, it wasn’t mentioned in my position description” and so on. If you think this way, you are not good at managing a team. So, roll up your sleeves and help your team when needed.